Londonewcastle after-sales care
Comprehensive services at Queens Park Place
Queens Park Place is a collection of 116 apartments and penthouses arranged around private courtyard gardens, conceived by design-led developer Londonewcastle.
Simlai provided strategic and tactical planning, proactively supporting customers through all stages of completion. Our services included after-sale communications, preparations for legal completion, key handovers, home demonstrations, defect management and aftercare.
Finishing touches included a bespoke branded online residents’ portal, customer move-in kits and concierge support.